Error trying to access the Report Manager

Hullo,

When i try to access report manager i get the following error.

Error

The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. Check the documentation for more information. (rsReportServerDisabled) (rsRPCError) Get Online Help

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Bad Data. (Exception from HRESULT: 0x80090005)

Could someone help me out

Ronald

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Hi Ronald-

Your report server cannot access it's server encryption key. This is your private encryption key used to store sensitive information (such as passwords and connection information). If you backed up your key, you should restore this key. If you do not have a backup you have two options. (1) You could try to reverse any recent changes you've made to the server settings (i.e. if you changed the service account user), or (2) if you don't care about your saved encrupted info, you can delete all encrypted content. This can be done through the Report Server Configuration Tool for 2005, or RSConfig.exe tool for 2000. (Note this won't delete any reports, only encrypted content)

Thanks, Jon (MSFT)